- Digital Onboarding introduced a $58 million development spherical, boosting its whole funding to $62.6 million.
- As we speak’s funds come from Boston-based non-public fairness agency Volition Capital.
- Digital Onboarding will use at the moment’s funding to speed up its product roadmap, enhance help for current prospects, drive consciousness in new markets, and improve its headcount.
Digital Onboarding, a monetary companies onboarding service supplier, introduced a $58 million development funding at the moment. The funds come from Boston-based non-public fairness agency Volition Capital and increase Digital Onboarding’s whole funding to $62.6 million.
Digital Onboarding will use at the moment’s funding to speed up its product roadmap, enhance help for current prospects, and drive consciousness in new markets. The corporate additionally notes it plans to double its headcount by the tip of this yr.
Digital Onboarding provides a SaaS instrument to assist banks take away friction through the onboarding course of. The corporate’s digital engagement platform helps monetary companies firms ship compelling companies that preserve prospects round for the long-term. The corporate is very efficient in serving to encourage accountholders to take motion as a result of it aggregates knowledge throughout banks with comparable enterprise aims.
“Banks and credit score unions are pushing additional into digital maturity, with many offering on-line banking and creating sturdy campaigns for buyer acquisition. Nonetheless, digital transformation usually stalls on the onboarding stage of the brand new buyer or member lifecycle,” stated Digital Onboarding CEO Ted Brown. “Monetary establishments have a major alternative to make enrolling in and establishing deposit, fee, and different companies easy and seamless. Making these as accessible and straightforward to finish as attainable has a measurable optimistic impression on buyer retention and loyalty.”
Brown based Digital Onboarding, initially often called SalesBrief, in 2015, alongside along with his co-founder Jonathan Crossman. The corporate pivoted to the monetary companies realm in 2017 after taking part in a credit score union’s fintech accelerator.
Final November, East Cambridge Financial savings Financial institution chosen Digital Onboarding to extend its checking account activation charges, and Buckeye State CU tapped the Boston-based firm to higher inform its members and cross-sell product provides. Earlier in 2023, Digital Onboarding additionally signed Jack Henry, Legacy CU, and others.
As we speak’s announcement is a part of a wave of fintech funding that has surged prior to now couple of weeks.
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