Question about how my Ethereum was transferred

So I go on my crypto wallet today I have two-way bus wallet and I have trust wallet and trust wallet I had a nice little bit of ethereum built up and today it is gone My balance is zero and it says a transferred it yesterday to some different address and told me to contact them and try to get it back has anybody else had this issue or is it just maybe I messed something up? Did I fudge something up? Does anybody know what else to do to make sure this doesn't happen again I'm not sure if my stuff was gotten into but I have a two-step verification fingerprint input to get in I have like every security access put in and yet somehow I had to transfer yesterday of all my Ethereum