- Michigan-based Mahalo Banking announced a partnership with Indiana-based Solidarity Community Federal Credit Union (Solidarity CFCU).
- The credit union chose Mahalo’s technology for its enhanced security features and ability to integrate with its core provider, Corelation Keystone.
- Mahalo Banking won Best of Show in its Finovate debut at FinovateFall 2023 in New York.
Mahalo Banking, which won Best of Show in its Finovate debut at FinovateFall 2023, has teamed up with Solidarity Community Federal Credit Union (Solidarity CFCU).
Solidarity CFCU, headquartered in Kokomo, Indiana, chose Mahalo’s platform for its enhanced security features and its ability to readily integrate with its core provider, Corelation Keystone. The credit union also credited the platform’s intuitive design and streamlined processes, which, combined with Mahalo’s proactive approach to security, align well with Solidarity CFCU’s commitment to member security and convenience.
“Our top priority is to provide members with a secure, user-friendly digital experience,” Solidarity CFCU CEO Amy Benner said. “Mahalo is on the cutting-edge of security, and their dedication to staying ahead of emerging fraud threats makes us confident in our partnership decision. Their neurodiversity support, with options like colorblindness views and left- and right-hand modes, outshines other providers in terms of accessibility. We are thrilled about this new chapter and the positive impact it will bring to our members.”
With regard to security, Mahalo’s platform leverages Credential Assurance Technology (C.A.T.) to protect credit union data from fraud and to enhance overall digital security. The company’s Thoughtful Banking technology delivers a variety of neurodiverse solutions to ensure a consistent, accessible experience for all members. Mahalo’s platform provides simplified account and loan opening functionalities, which the credit union believes will help it compete with digital-first challengers for younger customers. The platform also supports charitable giving, with an option to enable members to make charitable contributions at any time directly through the platform.
Nevertheless, the challenges of combating fraud remained at the top of the list as Mahalo Banking COO Denny Howell explained. “With rising fraud incidents across the industry, maintaining robust security measures is essential to safeguarding member accounts and data,” Howell said. “Our team is dedicated to delivering a best-in-class platform that not only meets today’s security needs but also anticipates future challenges to ensure our credit union partners like Solidarity CFCU can safeguard against emerging threats and provide peace of mind for its members.”
Solidarity CFCU is only one of a handful of credit unions Mahalo Banking has partnered with in recent weeks. In November, the fintech teamed up with Four Points FCU to upgrade the Omaha, Nebraska-based credit union’s digital capabilities and enhance member self-service. Mahalo also last month announced a partnership with Glendale Area Schools Credit Union to support growth and improve the member experience for the California-based financial institution. Just a few weeks ago, Mahalo reported that both Colorado-based Rocky Mountain Credit Union and UnitedOne Credit Union of Wisconsin had gone live on Mahalo’s enhanced Thoughtful Banking platform.
“Working with the Mahalo team is a true partnership,” Rocky Mountain Credit Union SVP Erin Johnston said. “The enhancements brought on by the latest version have been appreciated by our staff and membership. Many of the changes were asked for by their clients and their membership base, making the transition a welcome update.”
Founded in 2018, Mahalo Banking is headquartered in Troy, Michigan. Jim Stickley is CEO.
Photo by Anon
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