In this episode of UC Today, host Christopher Carey sits down with Tim Ward, Product Marketing Specialist at Global Relay, and Irwin Lazar, President and Principal Analyst at Metrigy, to unpack the findings of Metrigy’s latest report on the rapidly expanding compliance risks across unified communications.
With enterprises adopting Teams, WhatsApp, SMS, AI assistants, and more, the discussion digs into why compliance can no longer lag behind innovation – and how leaders can avoid costly missteps that impact productivity, security, and regulatory accountability.
Unified communications is evolving faster than most compliance frameworks can keep up – and the consequences are real. In this candid conversation, Tim and Irwin reveal where organizations are slipping, how AI-generated content complicates record-keeping, and why blocking apps often backfires. They share first-hand examples of multimillion-dollar fines, the hidden risks of employee workarounds, and the operational insights companies can unlock when they treat compliance data as a strategic asset rather than a burden.
