At InfoComm 2026, the conversation around meeting rooms is moving far beyond cameras, bars, and displays. In this UC Today interview, Marcus Law speaks with Neil Fluester, Head of Portfolio & Alliances – Logitech For Business EU, about why InfoComm now feels like a major unified communications (UC) event, not just a traditional AV showcase.
Neil points to Microsoft’s first InfoComm keynote as a major signal of that shift. For years, Enterprise Connect was the stage for big UC announcements. Now, with Microsoft discussing Teams and Copilot at InfoComm, Neil says the show is reflecting a much broader convergence between AV, UC, workplace technology, and AI.
AI Moves Into the Meeting Room
The discussion looks at how the industry has moved on from the older world of SIP, H.323, and closed ecosystems. Instead, platforms such as Microsoft Teams, Zoom, Google, and Cisco Webex have helped reshape expectations around how meeting spaces should work.
That shift also reflects a wider trend covered by UC Today: AI is moving beyond note-taking in UC. With tools such as Teams, Copilot, and other platform-based AI capabilities, meeting rooms are becoming spaces for translation, virtual assistance, automated support, and workflow improvement, not just video calls.
Why Interoperability Now Matters
Interoperability is no longer a bonus feature. It is becoming a core part of the meeting experience, especially as users expect to move between different platforms with less friction. Neil reflects on how unlikely that would have seemed a few years ago, when joining a Zoom, Teams, Google, or Webex meeting from another environment could be far more difficult.
Recent developments, such as Google and Microsoft bringing new Meet and Teams interoperability to ISE 2026, underline why this is now such an important conversation for UC and AV buyers.
Beyond Specs: The New Buyer Focus
Neil also argues that the value of meeting room technology is changing. Buyers are less focused on whether a device has one specification over another and more interested in whether it improves the meeting itself. Can it make a sales meeting better, or help HR teams collaborate more effectively? Can it reduce friction so people can focus on the conversation rather than the technology?
For Neil, that is where the industry is heading: toward technology that blends into the background and lets people get on with the work.
The Human Side of AI and AV
The interview also touches on the human side of the industry. Neil reflects on attending the AVIXA Women’s Breakfast at InfoComm 2026, where the discussion focused on trust, authentic leadership, and human connection in an AI-driven world.
Watch the full UC Today interview to hear how InfoComm 2026 reflects the next stage of UC, AV, AI, interoperability, and meeting room innovation.
